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Terms & Conditions


Last Updated: September 10, 2026


Welcome to Ember & Garden Narrative Co. ("we," "us," "our," or "the Company"). These Terms & Conditions ("Terms") govern your use of our website and services. By accessing our website or engaging our services, you agree to be bound by these Terms.

 

1. Services
Ember & Garden Narrative Co. provides narrative storytelling, content strategy, interview-based story capture, and related communications services to nonprofit and mission-driven organizations. Specific deliverables, timelines, and fees for any engagement will be outlined in a separate written proposal or service agreement between the Company and the client.

 

2. Use of Website
You agree to use this website only for lawful purposes. You may not use the site in any way that could damage, disable, or impair the site, or interfere with any other party's use of it.

 

3. Intellectual Property
All content on this website — including text, graphics, logos, images, and the "Ember & Garden Narrative Co." name and branding — is the property of the Company unless otherwise noted, and may not be reproduced, distributed, or used without prior written permission.

 

Ownership of deliverables created for a specific client engagement (such as interview content, written narratives, or campaign materials) will be governed by the terms of the individual service agreement for that engagement.

 

4. Client Engagements & Payment

  • Services are provided pursuant to a separate agreement or proposal, which will specify scope, timeline, and payment terms.

  • Fees, deposits, and payment schedules will be outlined in that agreement. Late or non-payment may result in a pause or termination of services.

  • Cancellations or changes to scope must be communicated in writing and may affect fees already incurred.

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5. Confidentiality
We treat information shared by clients — including interview subjects' stories, internal organizational data, and unpublished materials — as confidential, and will not disclose it to third parties except as necessary to complete the agreed-upon work or as required by law.

 

6. No Guarantee of Results
While we bring care and expertise to every project, we do not guarantee specific outcomes (such as increased donations, media coverage, or program participation) resulting from our storytelling or communications work, as these depend on many factors outside our control.

 

7. Limitation of Liability
To the fullest extent permitted by law, Ember & Garden Narrative Co. shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or our services.

 

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any linked third-party sites.

 

9. Changes to These Terms
We may update these Terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

 

10. Governing Law
These Terms shall be governed by the laws of the State of Maryland, without regard to its conflict of law provisions.

 

11. Contact Us
If you have questions about these Terms, please contact us at [insert contact email].

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